Tuesday, April 17, 2012

Monthly BBB customer complaint summary for April 2012

BBB complaint breakdown for April 15, 2012.

Rich Dad Education is operating as Tigrent, Inc. and their BBB listing can be found here.

Alert:  They currently have an alert for the business:

"BBB has received a pattern of complaints that allege that the substance and/or availability of the programs did not meet the customers' expectations compared to what was presented to them at the business' seminars."

Rating: They currently do not have a rating.  The BBB's stated reason is "This business has no rating at this time."

Accreditation: Tigrent is not accredited with the BBB.  This means they have not applied for accreditation or do not meet the BBB's standards for accreditation, which includes "a commitment to make a good faith effort to resolve any consumer complaints".

Complaint count (last 3 years | last 12 months): 148 | 52

This is an average of almost 1 per week.

Complaint breakdown:

Complaint TypeClosed Complaints
Advertising / Sales Issues57
Billing / Collection Issues5
Delivery Issues8
Other1
Problems with Product / Service77
Guarantee / Warranty Issues0
Total Closed Complaints 148




No comments:

Post a Comment